![]() customers and consumers, regardless of disability. As a Microsoft Independent Software Vendor (ISV), Numonix has also received certification for its RECITE interaction recording solution for Skype for Business.Qumu Corporation and its group of companies (“Qumu”) is committed to providing an accessible website experience for all of our U.S. In addition to being a Microsoft-certified Skype for Business provider, Numonix has also achieved Microsoft Silver Communications Competency. RECITE provides muting capabilities to prevent sensitive information from being played back or stored. ![]() RECITE is compatible with leading voice and UC platforms, including Allworx, Avaya, Broadsoft, Cisco, Mitel, ShoreTel, Switchvox and Toshiba. ⦁ Compatibility With Leading Voice and UC Platforms. User Activity Logs help organizations meet stringent internal and external compliance requirements and provide an Audit Trail to assist in both compliance and troubleshooting. Proactive and continuous monitoring ensures uninterrupted service. RECITE also features advanced capabilities, including Duplicate Media Streaming for third-party integrations such as Analytics. RECITE features RECAP (API) for system management, user provisioning and media control. RECITE includes built-in contact center features, including Live Monitoring, Agent Scoring and Reporting at no additional charge. Administrators are enabled to provision and decommission users in real-time without having to manage multiple platforms. Web-based access and administration provides easy and secure access to recordings. All recorded interactions are encrypted end-to-end from capture to storage. RECITE is a SOX, HIPAA, PCI, Dodd-Frank, and MIFID-2 compliant recording solution. ![]() All Office 365 interactions are recorded to the cloud, including Voice, Video, Chat and Desktop Screen. This also eliminates the need for a media relay in the call flow for contact centers. Calls are captured directly on mediation servers rather than forcing an edge model methodology that is not fully compatible with Microsoft Unified Communications Managed API (UCMA). ⦁ Compliance With Skype for Business Contact Centers. For more details, see the press release here. A single environment solution intelligently and automatically selects the most appropriate model based on a particular call type and routes targeted calls through the most appropriate pathway, namely: edge, media relay and passive models. Now available in service provider edition. Compliant audio notifications inform parties on a call that they are being recorded. RECITE for Skype for Business features include: RECITE is available in enterprise and service provider editions and scales from five to thousands of users. RECITE records all modalities, including Voice, Video, Chat and Desktop Screen. RECITE for Office 365 enables cloud-based interaction recording, storage, management and retrieval of recordings via its hybrid cloud integration and web-based portal without installing any software into the enterprise’s network. It also affirms to our customers the commitment to continuously evolve and strengthen our integrations for Skype for Business and Skype Online,” said Avi Margolin, CEO of Numonix. “Microsoft’s certification of RECITE validates our leadership in the recording industry. “We are pleased to see Numonix certify its RECITE recording solution for Skype for Business Server 2015 and extend the communication experience enabling organizations to achieve more,” said Andrew Bybee, Microsoft’s principal group product manager for Skype. The RECITE interaction recording solution delivers comprehensive, compliant recording of all Skype for Business interactions on-premises, hybrid cloud and in Microsoft Office 365. 18, 2016 - Numonix is pleased to announce it has been awarded Skype® for Business interoperability certification by Microsoft for its RECITE® Interaction Recording Solution. Numonix Awarded Skype for Business Certification From Microsoft for RECITE Interaction Recording Solution RECITE Was First-to-market With a Certified Recording Solution for Skype for Business Interactions On-premises, Hybrid Cloud and in Microsoft Office 365īoca Raton, Fla., Oct.
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